Refund policy
If ToolPeasy Pro isn't right for you, you can have your money back.
14-day money-back guarantee
You can ask for a full refund within 14 days of your first payment for any plan: the week pass, Pro monthly or Pro yearly. You don't need to give a reason.
Renewals
Pro renews automatically until you cancel. If you forgot to cancel, ask within 14 days of a renewal payment and we refund it. Yearly plans get a reminder email before they renew.
How to cancel
Use the "Manage subscription" link in any receipt email from Paddle, or visit paddle.net and look up your order with your email address. Cancelling stops future payments; Pro stays on until the end of the period you paid for.
How to ask for a refund
Our orders are processed by Paddle.com, our merchant of record, who handles payments, taxes and refunds. Request a refund at paddle.net, or write to [email protected] with your order number (it starts with txn_). Refunds go back to the card or account you paid with, usually within 5–10 business days.
Your legal rights
This policy doesn't limit any rights you have under the consumer laws of your country, including the right of withdrawal in the EU and UK.